COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 
  1. Help
    2. ＞ /
  2. Online Orders & Shipping
    3. ＞ /
  3. Order Cancellation
    4. ＞ /

Q. How can I cancel my online order?

To cancel your order, kindly follow the steps:
1. Click on [MEMBERSHIP]
2. Click on [ORDER HISTORY]
3. The Cancel button will appear if your order is eligible for cancellation. 

User-added image

You may click on the Cancel button to complete the process. Once order cancellation has been confirmed, we will send you an email to confirm the cancellation and process your payment refund. 

If the Cancel button is no longer available, you have an option to return the item/s when you receive the package. Or you can contact our Customer Support Team through the channels below for further guidance.

Was this information helpful?

Yes
No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)
Submit