COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 
  1. Help
    2. ＞ /
  2. Online Orders & Shipping
    3. ＞ /
  3. Order Status and / or Change
    4. ＞ /

Q. How do I check the status of my order?

You can check your Order Status in the UNIQLO app/website.  

 

App 

  1. Click on [Membership] icon 

  1. Select [Order History] 

  1. Click on [Details] to view order summary 

 

 

Website 

  1. Click on the [Account] icon 

  1. Select [Order History] 

  1. Click on [Details] to view order summary 

 

 

For Home Delivery 

  1. You will receive an email with your tracking number, when your order is shipped out.  

  1. To track the delivery progress, you may visit Ninjavan and enter the tracking number. 

 

For Click & Collect 

You will receive an email when your order is shipped out and another email when your order is available for pick-up at your chosen store. It will take a few days for it to arrive at the store. 

Note: Be sure to also check your Spam/Junk folder in case the email is not in your Inbox folder. Order processing may take up to 2 business days. If you do not receive any email notification from us after that time, kindly contact our Customer Center Team using the links below. 

Was this information helpful?

Yes
No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)
Submit