COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 

Q. How do I check the status of my order?

You can check the status of your order by logging into your UNIQLO account. Just click on "Membership" > "Order History".

For Delivery to Nominated Address:
You will receive an email with your tracking number once your order is shipped out from the warehouse. Please refer to this email to track your parcel.

For online orders paid via credit/debit cards, you can track your package on AIR21's website, using the tracking number that can be found in your shipment confirmation email. Kindly see the meaning of the status below:



For Cash on Delivery (COD), you can track your package on Ninja Van's website, using the tracking number that can be found in your shipment confirmation email.

For Click & Collect:
You will receive an email notification when your order is shipped out from the warehouse and another email once it is available for pick-up at the store. Kindly wait for this email before visiting the store.

Be sure to also check your Spam/Junk folder in case the email is not in your Inbox folder. If you did not receive any email notification from us, kindly contact our Customer Center Team using the links below.

Was this information helpful?

No
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via email or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
Make no response)