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COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 

Q. How do I check the status of my order?

You can also check the status of your order by logging into your UNIQLO account and reviewing your order history section by clicking ‘Account’ > ‘View my orders’. If you do not have a UNIQLO account or you are not logged on, please log into your UNIQLO membership account.

Once your order status has been changed to 'Order Shipped', you will receive an email with your tracking information. Please refer to this email to track your parcel. You can track your package by visiting our delivery company's website at AIR21 and search using the tracking number that can be found in your email.

Be sure to also check your Spam folder in case the email is not in your Inbox folder. If you did not receive any email notification from us, kindly contact our Customer Center via chat, phone or email. You may refer to the Contact Us page.

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