How do I check my order status?

Help

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Online Orders & Shipping

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Order Status and / or Change

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Q. How do I check my order status?

You can check your Order Status through the UNIQLO app or website.

UNIQLO App

1. Click on the [MEMBERSHIP] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

UNIQLO Website

1. Click on the [Account] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

Frequently Asked Questions

How can I track my Home Delivery order?

You will receive an email with your tracking number when your order is shipped out. To track the delivery progress, you may visit Ninjavan and enter the tracking number.

How can I track my Click & Collect order?

You will receive an email when your order is shipped out and another email when your order is available for pick-up at your chosen store. It will take a few days for it to arrive at the store.
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