Q. Can I still change my order once it has been confirmed?
Unfortunately, we start to process your order as soon as we receive it, therefore we are unable to change your order anymore including changing the color, size of an item, and adding new ones. However, if the cancel button is still clickable in the order confirmation page, you may opt to cancel the order and create a new one. Please note that we cannot guarantee that the item/s you have selected will still be available when you place a new order.
To cancel your order, kindly follow the steps:
1. Click on [MEMBERSHIP]
2. Click on [ORDER HISTORY]
3. The [CANCEL] button will appear if your order is eligible for cancellation.
To cancel your order, kindly follow the steps:
1. Click on [MEMBERSHIP]
2. Click on [ORDER HISTORY]
3. The [CANCEL] button will appear if your order is eligible for cancellation.
Suggestion Box
Feedback Submitted
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons