2. UNIQLO Philippines Customer Service
  3. Return/Exchange

Q. What should I bring to proceed with refund/exchange of Uniqlo items?

Online purchases
For both refund and exchange, you need the original receipt, packing list and return form. All the documents can be found inside your package.

Store purchases
For exchange, you would need the original receipt or the gift receipt. To learn more about our exchange process, click here.
For refund, you would need the original receipt. To learn more about our refund process, click here.
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