Q. What should I bring to proceed with refund/exchange of Uniqlo items?
Online Purchases
• For both refund and exchange, you need the packing list and return form. All the documents can be found inside your package.
Store Purchases
• For exchange, you would need the original receipt or the gift receipt. To learn more about our exchange process, click here.
• For refund, you would need the original receipt. To learn more about our refund process, click here.
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Contact UNIQLO Philippines
CHAT SUPPORT
Sunday (including public holidays),
9:00AM-6:00PM
Monday to Sunday (including public holidays),
9:00AM-6:00PM
1 800 1 322 0194
Monday to Sunday (including public holidays),
9:00AM-6:00PM
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Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons