1. UNIQLO
  2. UNIQLO Philippines Customer Service
  3. Delivery
  4. Shipping

Q. Delivery Coverage for Online Orders and How Items Will Be Delivered

For online orders, we have 2 delivery methods available:

Home Delivery - Delivery to customer's nominated home address.
Click & Collect - Delivery to any of your chosen UNIQLO Philippines store.

Home Delivery

► Our main delivery partner for home delivery is NinjaVan.
► For home delivery, kindly check Ninja Van's website for the complete delivery location coverage here.
► Once our warehouse team has shipped out your order, a tracking number will be provided to you via Automated email and it will also reflect in your Order History in UNIQLO App. You may check your delivery status in NinjaVan tracking site.

Standard estimated delivery time frame for Home Delivery (in working days):
Luzon: 2 - 8 working days
Visayas: 4 - 10 working days
Mindanao: 5 - 12 working days


Click & Collect Delivery
Online Orders will be delivered in your chosen UNIQLO Philippines physical store.
► Handled by our internal logistics partner and it will follow standard delivery timeframe for Click & Collect orders per area.

► You will be notified via Automated Email once your order has arrived in your chosen store.


Standard estimated delivery time frame for Click & Collect (in working days):
■ NCR & Luzon: 3 - 5 working days
■ Visayas: 7 - 10 working days
■ Mindanao: 9 - 10 working days

Additional information on Delivery Timeframe for Same Day Click & Collect and Next Day Home Delivery can be found here: What is your delivery timeframe and how to check delivery status?

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our friendly customer support team via live chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of the article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know how we can improve the article.

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback placed here.

Please enter your comments below:


Feedback Submitted

We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.