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Q. 11.11 UNIQLO App Sticker Hunt at UNIQLO MANILA and Mall of Asia [November 8 to 14, 2024]

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Promotion Name:  UNIQLO App Sticker Hunt

Participating Stores: 
●  UNIQLO SM Mall of Asia 
●  UNIQLO Manila Global Flagship Store 

Promotion Duration
●  November 8 to November 14, 2024

Participating Stores
●  Promo is valid in UNIQLO SM Mall of Asia and UNIQLO Manila Global Flagship Store only 

Promo Mechanics
1.    Customers of UNIQLO SM Mall of Asia and UNIQLO Manila Global Flagship Store have a chance to get a free novelty item from November 8 to November 14 after completing the UNIQLO App Sticker Hunt. 
2.    Steps on UNIQLO App Sticker Hunt as follows: 

Step 1 - Download the UNIQLO app and create an account/log-in to your account.

Step 2 - Access the UNIQLO App and go to the app message box to access the AR game. You may also access the link here.

Step 3 - Go around the UNIQLO SM Mall of Asia or UNIQLO Manila Global Flagship Store sales floor and look for all 5 boxes. Tap to collect each box shown on your screen.   

Step 4 - Once all 5 boxes have been found, please proceed to the UNIQLO App booth in UNIQLO SM Mall of Asia or UNIQLO Manila Global Flagship Store Store, present the Congratulations Screen on the app to get a FREE novelty item. 


Terms and Conditions 

1. Customers have until November 14, 2024 to complete all 5 Boxes in the UNIQLO App Hunt.
2. One (1) UNIQLO App Membership ID, and completed UNIQLO App Hunt Boxes entitles customers to only one (1) FREE UNIQLO Novelty Item during the promotion period. 
3. One (1) UNIQLO Novelty Item may only be claimed as part of the promotion.
4. No personal information will be recorded throughout the campaign duration.
5. Novelty prize is not transferable or convertible to cash. 
6. Novelty prize cannot be exchanged for a different novelty item. 
7. The FREE novelty item can be claimed at the UNIQLO SM Mall of Asia or UNIQLO Manila Global Flagship Store Novelty Booth counter until November 14, 2024 only upon completion of the game.
8. Screenshots of the game, especially the congratulations screen, are prohibited and will not be honored as proof of completing or winning the game. 
9. The UNIQLO SM Mall of Asia and UNIQLO Manila Global Flagship Store novelty booths will be located inside the store

 

Frequently Asked Questions about the novelty

Question/Situation

Answer

Q1. When and where can I avail the FREE Novelty Item?

The FREE novelty item is only available at the UNIQLO SM Mall of Asia and UNIQLO Manila Global Flagship Store from November 8 to 14, 2024 when you join the UNIQLO App Sticker Hunt and is able to complete and find all 9 app benefits. Once the “Congratulations” screen is shown, kindly proceed to our App Booth in front of the store (beside the escalator) to claim your novelty prize! You may reach out to any of our ambassadors or store staff for more details!

Q2. Who can avail of the FREE UNIQLO Novelty Item?

All customers with a UNIQLO App and has completed all 5 boxes in the UNIQLO App Hunt at UNIQLO SM Mall of Asia and UNIQLO Manila Global Flagship Store is valid to claim the FREE UNIQLO Novelty item.

Q3. How many FREE UNIQLO Novelty Items can be claimed?

Each customer will receive one (1) novelty once they complete the UNIQLO App Hunt.

Q4. Can I get a novelty item in another store?

No. The App Sticker Hunt is only available in UNIQLO Mall of Asia or UNIQLO Manila Global Flagship Store from November 8 to 14, 2024.

Q5. Can I purchase the UNIQLO Novelty Items?

No. The UNIQLO Novelty Items may only be claimed as part of the promotion.

Q6. Do I need to purchase in the store or online to avail of the novelty?

No. You may join the game for free as long as you are a UNIQLO App Member.

Q7. How do I know what novelty item I will be getting?

Once you have completed the UNIQLO App Hunt game, there will be a winning screen that shows the random UNIQLO novelty. Show the screen to the UNIQLO App Booth Ambassador to claim your prize. 

Q8. Can I still exchange the novelty item I received for a different one?

No. You cannot exchange the novelty item you have received.


Frequently Asked Questions about the game

Question/Situation

Answer

Q1. What happens if I exit the game?

Your game will be saved as long as you do not manually clear your cache in your phone settings.

Q2. What happens if it hangs?

Kindly refresh to enter the game again.

Q3. Why does it not scan the sticker?

You may have a slow internet connection or the image is not recognized properly. Kindly ensure that you are in a well-lit environment and position your phone based on the marker.

Q4. Why does it show “Camera Permission Denied”?

For iPhone

  • Go to Settings > Privacy > Camera

  • Find your browser (Safari/Chrome)

  • Toggle permission to “ON”

For Android

  • Go to Settings > Apps & Notifications

  • Find your browser (Chrome/Samsung Internet)

  • Tap Permissions > Camera

  • Select “Allow”

Q5. How to fix the game if it is stuck on the Loading Screen?

  • Check your internet connection

  • Close all other browser tabs

  • Try these steps in order:

    • Refresh the page

    • Clear browser cache

    • Restart your browser

    • Restart your phone

Q6. Prize screen not appearing after I completed all 5 boxes

Make sure you are not using Incognito or Private Browsing Mode. Always use regular browser mode to ensure full functionality.

 
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