Q. How can I give product feedback?
You can leave a product review through our app/website by selecting the item you wish to review and clicking on "WRITE A REVIEW".
While all feedback is important, we will review all comments prior to posting on our app/website for quality purposes.
If you have any product suggestions or compliments, you may also input this on our Suggestion Box on this link.
If you have a product quality issue, please get in touch with our Customer Support Team via the channels here.
Product feedback is important to us. We have heard numerous feedback and used these to improve our products. You may learn more about our product updates on this link.
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➜ What can you include in your Product Review?
Please specify your thoughts on the product (material, fit, silhouette, length, occasions when you wear the item, styling, etc.).
While we love to hear your satisfaction with our products, please feel free to share with us if you are dissatisfied with the product and why. We appreciate your honest feedback. -
➜ Product Review Guidelines
Reviews may be rejected for the following reasons:
● Comments not related to the product being reviewed
● Comments about services (delivery, store, etc) and not the product being reviewed
● Mentions of other brands
● Inappropriate comments
● Contains personal information (name, number, address, email address, SNS account)
● Duplicate/spam submissions
● Comments that contain a URL
● Comments written in a different language than the language used on the website
Feedback Submitted
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.