Q. Will my refund be affected if I used a coupon for my purchase

Products purchased with a coupon may be exchanged/refunded. The amount to be refunded will be the total amount of the transaction for refund less the coupon price. The coupon is only for one time use and will be forfeited once redeemed. Coupon will be revived only if the item to be refunded is damaged, defective or faulty. 

To know more about the return policy kindly click here.

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our friendly customer support team via live chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of the article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know how we can improve the article.

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback placed here.

Please enter your comments below:


Feedback Submitted

We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.