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HOME DELIVERY

NEXT DAY HOME DELIVERY FOR NCR
UNIQLO now offers Next Day Home Delivery for Metro Manila areas only. Order before 12pm and get your package the next working day (not applicable for orders placed on holidays & weekends and orders with alteration).

Please note that delivery time will start once we have shipped out your orders from our warehouse. For reference, you will receive an automated email confirmation with the tracking number once we have shipped out your order.

Standard estimated delivery time for Metro Manila if you have placed your order beyond 12 pm:
1 to 3 working days

Standard estimated delivery time frame for other regions (in working days):
Luzon: 2 - 8 working days
Visayas: 4 - 10 working days
Mindanao: 5 - 12 working days

How to track Home Delivery Orders
1. Open UNIQLO App.
2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
3. Look for the "Detailed Status" and copy the tracking number indicated.
3a. You may also get your tracking number on the shipment confirmation email that we send out after we forwarded your parcel to our logistics partner.
4. Go to Ninjavan Tracking Site and paste the tracking number, then click "Track Parcel".

CLICK & COLLECT

STANDARD CLICK & COLLECT

Please note that delivery time will start once we have shipped out your orders from our warehouse. For reference, you will receive an automated email confirmation once we have shipped out your order.

Standard estimated delivery time frame (in working days):
NCR & Luzon: 3 - 5 working days
Visayas: 7 - 10 working days
Mindanao: 9 - 10 working days

Notes: 
● Delivery timeframe will start once your order has been shipped out from our warehouse.
● We can only provide estimates, but more detailed information may be viewed on your order status once the items have been shipped. We will allocate additional days for cases of unforeseen events such as natural calamities.
● If you have inquiries or requests regarding your Click & Collect order once it has been shipped out, you may call your chosen store directly. You may view their contact number via Store Locator.

SAME DAY CLICK & COLLECT


UNIQLO now offers Same Day Click & Collect! Order before 12PM and get your package starting 7PM onwards (not applicable for orders placed on holidays & Sundays and orders with alteration).

■ Available on these branches:

● UNIQLO Manila, Global Flagship Store
● UNIQLO SM Mall of Asia
● UNIQLO SM Megamall
● UNIQLO C3 Annex
● UNIQLO Westgate Alabang
● UNIQLO Blue Bay Walk
● UNIQLO Eastwood 
● UNIQLO Marquinton
● UNIQLO Robinsons Magnolia
● UNIQLO Powerplant Mall
● UNIQLO SM San Lazaro

■ If you have questions regarding your Click & Collect order, store details and landline numbers can be viewed by visiting our Store Locator.

Note: Delivery time in stores may vary depending on the traffic situation in area. We will also allocate additional delivery days for cases of unforeseen events such as natural calamities and high number of orders.

How to track Click & Collect Orders
1. Open UNIQLO App.
2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".

3. Look for the "Detailed Status" for the actual progress of the order.

Alternatively, you will be receiving automated emails from us once your order has been shipped out from our warehouse and once your order has arrived in your chosen store.