1. UNIQLO
  2. UNIQLO Philippines Customer Service
  3. Delivery
  4. Tracking

Q. Delivery | Estimated Delivery Time

Here is a guide to know the estimated delivery timeframe / schedule for your Online Purchases:
 

  •  Home Delivery Timeframe


    On Checkout page, the estimated delivery time will be shared on the 1. Delivery Option tab:

    User-added image

    After you have chosen "SHIP TO ADDRESS / HOME DELIVERY", another option will show up to confirm the estimated delivery time. Once you have reconfirmed it, you may proceed to select "CONTINUE TO PAYMENT".

    User-added image


    To know more about Home Delivery including its timeframe and mechanics, you may visit this guide here: Delivery | Home Delivery Information and Guide
     

 

  •  Click & Collect Timeframe



    On Checkout page, the estimated delivery time will be shared on the 1. Delivery Option tab:

    User-added image


    After you have chosen "CLICK & COLLECT", another option will show up to confirm the estimated delivery time. Once you have reconfirmed it, you may proceed to select "CONTINUE TO PAYMENT".

    User-added image


    For Same Day Click & Collect / Next Day Click & Collect:


    Same Day Click & Collect Process:
    Orders placed and paid before 12 NN of the current day will be delivered on the Same Day, starting 7 PM in select stores offering Same Day Click & Collect. 
        ➨ If you have missed out on finalizing your order before the 12 NN cut off for same day delivery in stores offering Same Day Click & Collect, it will now be bound for Next Day delivery.

    Next Day Click & Collect Process
    :

    ■ Orders placed and paid after 12 NN of the current day will be delivered the Next Day, starting 7 PM in select stores offering Same Day Click & Collect.



    To know more about Click & Collect Delivery including its timeframe and mechanics, you may visit this guide here: Delivery | Click & Collect Delivery Information and Guide

     

 

  •  Pre-Order


    For Pre-Order, the estimated arrival date of your desired item in our warehouse will be shared on the top of the "ADD TO CART" button on the item page. Kindly see below photo for reference:

    User-added image


    The Estimated Delivery Time / Schedule of your Pre-Order Item will also be shared on the 1. Delivery Option in Checkout:

    User-added image

    On 3. Order Summary - You will be given a chance to review the Terms of Service and Terms of Sale of Pre-Order. We highly recommend you to visit the pages highlighted by the arrow below and once you have understood the process, kindly tick off the "I AGREE TO THE TERMS AND CONDITIONS OF SALE" box and click "PLACE ORDER".

    User-added image

    To know more about Pre-Order, you may visit this guide here: Pre-Order Guide and Information


     

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our friendly customer support team via live chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of the article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know how we can improve the article.

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback placed here.

Please enter your comments below:


Feedback Submitted

We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.