How can we help?

The UNIQLO Women's Satin Easy Pants (Item Code: 481489) in color 09 BLACK and 38 DARK BROWN has been discontinued due to possible color shift in some products.
➛ We apologize for the inconvenience caused by this issue. We would humbly ask customers who have purchased the product to return it for refund or exchange to other item.

[Physical Store Purchase]
➛ You may visit any of our physical stores to process the item. Our staff members in the store will be assisting you on this during your visit. You may use the contact number found on the top most part of your receipt or through this Store Locator. It is highly recommended to visit the store wherein you purchased the item. Kindly bring your receipt or any purchase references such as Bank Charge Slips or Purchase History in your UNIQLO PH app.

[Online Store Purchase]
➛ Kindly visit any of our physical stores to process the item for exchange. Please provide the documents from the shipment or you may print out the E-Invoice from your App for the store to have a reference for your item.

[Exchange Process]
➛ Kindly visit the guide here: How to Exchange

[Return Process]
➛ Please click on this [LINK] to visit the page.

If you have any additional inquiries, you may also send us an email through this link: Contact Us via Email