How can we help?

You can access your purchase history by logging in to your UNIQLO account.

To access your Purchase History:

1. Go to [MEMBERSHIP]

2. Select [PURCHASE HISTORY]



• You can see your purchase history for both retail and online store.
• Your retail store purchase history will be reflected next day, if you have your membership barcode scanned during the transaction. We cannot add missing purchase history if your membership barcode was not scanned during your store transaction.
• Purchase history does not show any returned or exchanged items.
• Purchase history is not a valid proof of purchase for return or exchange. However, you may present this to the store if they need additional details to locate your purchase record.
• You still need all the necessary documents if you wish to return or exchange items. Kindly refer to our Returns Policy for the complete requirements for Return or Exchange

 

• ➜ How can I add items in my Purchase History?

   

  For Store Purchases:

  ► Present your membership ID to the cashier upon the transaction. Your purchase history will take into effect the following day of your purchase.

  ► If your app was not scanned, unfortunately we cannot manually add items to your purchase history.
  
  
  
  To verify if your store purchase has been recorded in your UNIQLO PH App, kindly see below:
  
  
  
  ► Check if your UNIQLO App Membership ID is reflected before the list of items on your receipt.
  
  For Online Purchases

  ► Order history is updated right after you complete your order.
  ► If you do not see your order or encountered an error during the completion process, please get in touch with our Customer Support team via Chat: https://www.uniqlo.com/ph/en/iq