🚨 [DELIVERY ADVISORY] 🚨Temporary Adjustment of Order Processing Timeframe for Online Orders (August 15 - 20, 2026)

ORDER AND DELIVERY ADVISORY

Please be advised that there will be a temporary adjustment on order processing timeframe for Home Delivery and Click & Collect (Store Pick-Up) orders due to the our Inventory Management Activity on August 17 and 18.

This activity aims to ensure accurate inventory for our system as part of our commitment to our customers in providing the best service.

We apologize for any inconvenience this may cause and we are hoping for your kind understanding during this time.

Please check the details below to plan your orders ahead. Thank you!
 

Adjusted Order Processing Timeframe

• Online Orders [with Stock In Transit / Online Alteration / Gift Service]

  
  
  
  Note: Kindly confirm that Stock in Transit items have a notice on the item page during your Checkout. Please confirm this first before you proceed in ordering the item.
  
  Home Delivery and Click & Collect orders with Stock In Transit items
  Order Dates: August 15, August 16 and August 17
  Ship-out from Warehouse: Starting August 19*
  * Ship-out from warehouse means that this is the start of handover from warehouse to logistics partner for delivery.
  ** Orders with Online Alteration and Gift Service may take additional time.
  
  Important Note for Home Delivery: Exact delivery time may still vary per location. Kindly ensure that you have indicated your active mobile number and provided complete shipping address for your order to ensure seamless delivery.
   

• Home Delivery and Click & Collect Online Orders [without Stock In Transit items / Online Alteration / Gift Service]

  
  Home Delivery orders
  Order Date: August 15 (before 12 nn)
  Ship-out from warehouse: August 15
  
  Order Date: August 15 (after 12 nn) 
  Ship-out from warehouse: August 16
  
  Order Date: August 16 (before 12 nn)
  Ship-out from warehouse: August 16
  
  Order Date: August 16 (after 12 nn)
  Ship-out from warehouse: August 19
  
  Order Date: August 17, 18
  Ship-out from warehouse: August 19
  
  Important Note: Ship-out from warehouse means that this is the start of handover from warehouse to logistics partner for delivery. Exact delivery time may still vary per location. Kindly ensure that you have indicated your active mobile number and provided complete shipping address for your order to ensure seamless delivery.
   

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  Click & Collect (Store Pick-Up) delivery orders
  
  Order Date: August 15 
  Ship-out from warehouse: August 15 - 16
  Estimated start of delivery to stores: August 17*
  
  Order Date: August 16 (before 12 nn) 
  Ship-out from warehouse: August 16
  Estimated start of delivery to stores: August 17*
  
  Order Date: August 16 (after 12 nn) 
  Ship-out from warehouse: August 19
  Estimated start of delivery to stores: August 20*
  
  Order Date: August 17, 18
  Ship-out from warehouse: August 19
  Estimated start of delivery to stores: August 20*
  
  *Important Note: Start of delivery process only. Exact delivery date / arrival at store may vary per location. Kindly call your chosen store to verify delivery schedule or monitor your delivery status in your Purchase History. Customers should also receive an automated email once the Click & Collect order arrives at the store.