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Please click the buttons below to see information for Home Delivery and Click & Collect delivery timeframe and instructions on how to check delivery status:

 

• ➜ Next Day Home Delivery

   

  NEXT DAY HOME DELIVERY FOR METRO MANILA
  
  ► UNIQLO now offers Next Day Home Delivery for Metro Manila areas only.
  ► Order before 12 NN of the current day and get your package the next working day (not applicable for orders with online alteration request and items that are still in transit).
  
  ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:

  
  
  
  Notes:
  ► Please note that delivery time will start once we have shipped out your orders from our warehouse. For reference, you will receive an automated email confirmation with the tracking number once we have shipped out your order.
  ► Next Day Home Deliveries will only be attempted twice to deliver before the courier returns it back to warehouse for reprocessing. If your parcel has been attempted to be delivered already, the next attempt shall be on the next possible delivery day.
  ► Online Alteration and ordered items that are still in transit to our warehouse can affect delivery time. 
  ► If you have placed your order online beyond 12 NN of the current day, it is bound for Standard Home Delivery. Kindly see below information for the estimated delivery time frame:
       Metro Manila standard estimated delivery time frame for orders placed beyond 12 NN of the current day - 1 to 3 days
  
  How to track Home Delivery Orders in UNIQLO App via Order History
  1. Open UNIQLO App.
  2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
  3. Look for the "Delivery Slip Number" and click on it to see your order's delivery tracking status.
  
  
  
  How to track Home Delivery Orders via your WExpress Tracking Site
  
  1. Get your tracking number on the shipment confirmation email or your order history.
  2. Go to WExpress Tracking Site and paste the tracking number, then click "Search".
  
  
  
  Sample Tracking Number: WUQPHTAGSXXXXXXXX
  
  How to track Home Delivery Orders via your Shipment Confirmation Email
  1. Open your Shipment Confirmation Email that you have received from us once we have shipped out your order.
  2. Click the WExpress tracking number provided:  WUQPHTAGSXXXXXXXX
  3. You will be redirected to WExpress' tracking site to view the current tracking status.
   

• ➜ Standard Home Delivery

  
  HOME DELIVERY
  
  ► UNIQLO has partnered with WExpress for Home Deliveries. 
  ► Kindly see information below for the estimated standard delivery time frame:
  
  Standard estimated delivery time frame for other regions after the order has been shipped out from Warehouse:
  ● Luzon: 2 - 7 days (additional 1 to 2 days for Ilocos, Bicol region)
  ● Visayas: 4 - 7 days
  ● Mindanao: 4 - 7 days (additional 1 to 2 days for Zamboanga region)
  
  For areas under Scheduled Service Area (Outside Service Area) of WExpress: + 1 to 2 days
      ► Please visit this link to check the possible schedule of your delivery location: WExpress Service Directory
  
  Important Notes: 
  ● Some products could still be in transit to our warehouse and the delivery will require extra 1-2 days on top of above-mentioned delivery lead time.

  ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:

  
  
  
  ● Delivery timeframe will start once your order has been shipped out from our warehouse.
  ● We can only provide estimates, but more detailed information may be viewed on your order status once the items have been shipped. We will allocate additional days for cases of unforeseen events such as natural calamities or port congestions.

  
  How to track Home Delivery Orders in UNIQLO App via Order History
  1. Open UNIQLO App.
  2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
  3. Look for the "Delivery Slip Number" and click on it to see your order's delivery tracking status.
  
  
  
  How to track Home Delivery Orders via your WExpress Tracking Site
  
  1. Get your tracking number on the shipment confirmation email or your order history.
  2. Go to WExpress Tracking Site and paste the tracking number, then click "Search".
  
  
  
  Sample Tracking Number: WUQPHTAGSXXXXXXXX
  
  How to track Home Delivery Orders via your Shipment Confirmation Email
  1. Open your Shipment Confirmation Email that you have received from us once we have shipped out your order.
  2. Click the WExpress tracking number provided:  WUQPHTAGSXXXXXXXX
  3. You will be redirected to WExpress' tracking site to view the current tracking status.

   

• ➜ Same Day Click & Collect

  
  

  Click & Collect is a delivery method wherein your order will be delivered to your nominated store instead of your home address. It has no delivery fee and the store can safe keep your order for pick-up for 14 days upon its delivery.
     ► Keep in mind that selecting Click & Collect as your delivery method does not mean that your order will be available immediately at the store as this will be processed directly from our warehouse to be delivered at your chosen store.
  
  UNIQLO Philippines is offering Same Day Click & Collect delivery in select stores! 
     ► Not applicable for orders with online alteration request and items that are still in transit.
  
  Same Day Click & Collect Process:
  ■ Orders placed before 12 NN of the current day will be delivered on the Same Day, starting 7 PM in select stores offering Same Day Click & Collect. 
  
    ➨ If you have missed out on placing your order for same day delivery in stores offering Same Day Click & Collect, it will now be bound for Next Day delivery.
  
  Next Day Click & Collect Process:
  ■ Orders placed after 12 NN of the current day will be delivered the Next Day, starting 7 PM in select stores offering Same Day Click & Collect.

  
  Available on these branches:

  ■ UNIQLO Manila Global Flagship Store
  ■ UNIQLO SM Mall of Asia
  ■ UNIQLO SM Megamall
  ■ UNIQLO Marquinton Roadside Store
  ■ UNIQLO Robinsons Magnolia
  ■ UNIQLO U.P. Town Center
  ■ UNIQLO SM North EDSA
  ■ UNIQLO Blue Bay Walk
  ■ UNIQLO Alabang Westgate Roadside Store
  ■ UNIQLO SM Aura Premier
  ■ UNIQLO Eastwood Mall
  ■ UNIQLO SM San Lazaro
  ■ UNIQLO SM Manila
  ■ UNIQLO Estancia
  ■ UNIQLO SM Sucat
  ■ UNIQLO Power Plant Mall
  ■ UNIQLO Sierra Valley Roadside Store

  ■ UNIQLO One Bonifacio High Street (Temporary Store)

  
  ► If you have questions regarding your Click & Collect order, store details and landline numbers can be viewed by visiting our Store Locator.
  
  Important Notes:

  ■ Delivery Time: You will be getting your package starting 7PM onwards.
  ■ Restrictions: Not applicable for orders with online alteration request and items that are still in transit.
  
  ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:
  
  
   

  ■ For Pay in Store transactions only: Please secure the payment of your order before 12 NN for your order to be confirmed by our warehouse team for Same Day Click & Collect.
  ■ Stores offering Same Day Click & Collect: It can be verified by checking the Store Information on the Checkout Process during store pick-up selection:

  
  

  ■ You have 14 days to collect the parcel in your preferred UNIQLO store once it has arrived. You may directly call the store if you have any inquiries or requests on this. Kindly use Store Locator to know their landline numbers.
  ■ Delivery time in stores may vary depending on the traffic situation in area. We will also allocate additional delivery days for cases of unforeseen events such as natural calamities and high number of orders.
  ■ Delivery time frame will also be affected if there will be on-going Delivery Advisories and Inventory Management Activities by our warehouse and physical stores.

  
  
  How to track Click & Collect Orders
  1. Open UNIQLO App.
  2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
  
  3. Look for the "Detailed Status" for the actual progress of the order.
  
  【Arrival Waiting】= Preparing the parcel and pending for delivery.
  【Ready for pickup】= Parcel is ready for collection in store.
  【Receipt Completed】= Parcel collected successfully in store.
  
  
  
  Alternatively, you will be receiving automated emails from us once your order has been shipped out from our warehouse and once your order has arrived in your chosen store. 
  
  You will also receive an App Push Notification similar to the photo below once your parcel has been delivered at the store.
  
  
  ► You may also directly call your preferred store to check if they have already received your Click & Collect order. You may view their contact number via Store Locator.

   

• ➜ Standard Click & Collect

  
  STANDARD CLICK & COLLECT
  
  
  
  ► Please note that delivery time will start once we have shipped out your orders from our warehouse. For reference, you will receive an automated email confirmation once we have shipped out your order.
  
  Standard estimated delivery time frame:
  ● Luzon: 2 - 7 days (additional 1 to 2 days for Ilocos, Bicol region)
  ● Visayas: 4 - 7 days
  ● Mindanao: 4 - 7 days (additional 1 to 2 days for Zamboanga region)
  
  Important Note: Some products could still be in transit to our warehouse and the delivery will require extra 1-2 days on top of above-mentioned delivery lead time.

  ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:

  
  

  
  Notes: 
  ● Delivery timeframe will start once your order has been shipped out from our warehouse.
  ● We can only provide estimates, but more detailed information may be viewed on your order status once the items have been shipped. We will allocate additional days for cases of unforeseen events such as natural calamities.
  ● If you have inquiries or requests regarding your Click & Collect order once it has been shipped out, you may call your chosen store directly. You may view their contact number via Store Locator.
  
  
  
  How to track Click & Collect Orders
  1. Open UNIQLO App.
  2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
  
  3. Look for the "Detailed Status" for the actual progress of the order.

  【Arrival Waiting】= Preparing the parcel and pending for delivery.
  【Ready for pickup】= Parcel is ready for collection in store.
  【Receipt Completed】= Parcel collected successfully in store.
  
  
  Alternatively, you will be receiving automated emails from us once your order has been shipped out from our warehouse and once your order has arrived in your chosen store. 
  
  ● You will also receive an App Push Notification similar to the photo below once your parcel has been delivered at the store.
  
  
  
  ● You may also directly call your preferred store to check if they have already received your Click & Collect order. You may view their contact number via Store Locator.