1. UNIQLO
  2. UNIQLO Philippines Customer Service
  3. Online
  4. Order Status

Q. If I cancel my order, how can I get the payment refund?

If the cancel button is still available and you wish to cancel your order, the amount will be refunded to the credit card/debit card account used for your order.

User-added image

However, please be advised that the reversal time frame may vary depending on your issuing bank's refund policy. We highly recommend you to reach out to your bank immediately once you received the automated email confirming that your order has been successfully cancelled.

Was this information helpful?
If our FAQs did not answer your question and you need further assistance,
please contact our friendly customer support team via live chat, email or phone.
Please let us know why this article is not helpful.
Please let us know which part of the article is hard to understandPlease let us know what information you are looking forPlease let us know which parts of the article are not matchingPlease let us know how we can improve our policy and/or service to meet your needsPlease let us know how we can improve the article.

Please do not fill in any personal information.

Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback placed here.

Please enter your comments below:


Feedback Submitted

We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.