How can we help?

UNIQLO offers Click & Collect delivery option and Pay in Store payment method in all of our stores across the country. 

STANDARD CLICK & COLLECT

Orders with Click & Collect as the delivery method will be shipped to your selected UNIQLO Philippines store. 

Keep in mind that selecting Click & Collect does not mean your order will be available at your chosen store the same day as your order date. It will still take a few days for your order to arrive at the store, since the item/s will be coming from our warehouse. You will receive an email notification when your order is shipped out and another email when it is available for claiming at the store. 

● Please watch the video below:

SAME DAY CLICK & COLLECT 
UNIQLO now offers Same Day Click & Collect! Order before 12PM and get your package starting 7PM onwards  (not applicable for orders placed on holidays & weekends, orders with alteration and items that are still in transit).

Available on these branches:

■ UNIQLO Manila Global Flagship Store
■ UNIQLO SM Mall of Asia
■ UNIQLO SM Megamall
■ UNIQLO C3 Annex
■ UNIQLO Marquinton
■ UNIQLO Robinsons Magnolia
■ UNIQLO U.P. Town Center
■ UNIQLO SM North EDSA
■ UNIQLO Blue Bay Walk
■ UNIQLO Alabang Westgate
■ UNIQLO SM Aura Premier
■ UNIQLO Eastwood Mall
■ UNIQLO SM San Lazaro
■ UNIQLO SM Manila
■ UNIQLO Estancia
■ UNIQLO SM Sucat
■ UNIQLO Power Plant Mall
 

Store Details and landline numbers can be viewed by visiting our Store Locator.

Important Notes:
1. Click & Collect orders with Online Alteration, Gift Service and with items that are still in transit are not eligible for Same Day Click & Collect.

▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:



2. For Pay in Store transactions only: Please secure the payment of your order before 12 pm for your order to be confirmed by our warehouse team for Same Day Click & Collect.
3. You have 14 days to collect the parcel in your preferred UNIQLO store once it has arrived. You may directly call the store if you have any inquiries or requests on this. Kindly use Store Locator to know their landline numbers.
4. Delivery time in stores may vary depending on the traffic situation in area. We will also allocate additional delivery days for cases of unforeseen events such as natural calamities and high number of orders.

Click & Collect Process:


For more details on Click & Collect, please refer to this page. 

How to track Click & Collect Orders
1. Open UNIQLO App.
2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".

3. Look for the "Detailed Status" for the actual progress of the order.