How do I check my order status?

Q. How do I check my order status?

You can check your Order Status through the UNIQLO app or website.

UNIQLO App

1. Click on the [MEMBERSHIP] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

UNIQLO Website

1. Click on the [Account] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

Frequently Asked Questions

How do I check the product/item code?

An item code or a product code is a 6-digit number used to identify our products.
Shown on the images below are product tags, UNIQLO App, and website. The 6-digit product codes are displayed on the blue frames. How to check from the product tags.

How can I track my Click & Collect order?

You will receive an email when your order is shipped out and another email when your order is available for pick-up at your chosen store. It will take a few days for it to arrive at the store.
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Live Chat Support is available from Monday to Sunday, 9:00AM-6:00PM.

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Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.

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Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm

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(02) 8299 3859,
1 800 1 322 0194

Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm

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How can we help?

Q. How do I check my order status?

UNIQLO App

UNIQLO Website

Frequently Asked Questions

How do I check the product/item code?

How can I track my Click & Collect order?

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Contact UNIQLO Philippines

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