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COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 

Q. How do I check the status of my order?

You can check your Order Status in the UNIQLO app/website:
1. Click on [MEMBERSHIP]
2. Select [ORDER HISTORY]

1. For Home Delivery

You will receive an email with your tracking number when your order is shipped out. You can use the tracking number to track the delivery of your order. Please see more information below:
  • Paid online orders- You can track your package on AIR21's website. Kindly see the meaning of the AIR21 status below:


2. For Click & Collect

You will receive an email notification when your order is available for pick-up at your chosen store. Kindly wait for this email before visiting the store.

Be sure to also check your Spam/Junk folder in case the email is not in your Inbox folder. Order processing may take up to 2 business days. If you do not receive any email notification from us after that time, kindly contact our Customer Center Team using the links below.

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