You can check your Order Status in the UNIQLO app/website:
1. Click on [MEMBERSHIP]
2. Select [ORDER HISTORY]1. For Home Delivery
You will receive an email with your tracking number when your order is shipped out. You can use the tracking number to track the delivery of your order. Please see more information below:
2. For Click & Collect
- Paid online orders- You can track your package on AIR21's website. Kindly see the meaning of the AIR21 status below:
You will receive an email notification when your order is available for pick-up at your chosen store. Kindly wait for this email before visiting the store.
Be sure to also check your Spam/Junk folder in case the email is not in your Inbox folder. Order processing may take up to 2 business days. If you do not receive any email notification from us after that time, kindly contact our Customer Center Team using the links below.