Q. How can I check if the product is available?
You can check product availability through our app or website.
How to check availability of products Online
-You can search items online by using the search bar or by checking the items for each category.
- For the search bar, just type the product name or product code.
- If the search comes back empty, it means that the item is out of stock online or already discontinued.
- If the item is out of stock, the color or size will be grayed out and you will not be able to add the item to your cart. We will also indicate Low Stock and Out-of-Stock for your convenience.
- If the item has not yet launched, the sizes will be grayed out and you will not be able to add the item to your cart. We will also indicate the estimate launch date of the item.
- For the search bar, just type the product name or product code.
- If the search comes back empty, it means that the item is out of stock online or already discontinued.
- If the item is out of stock, the color or size will be grayed out and you will not be able to add the item to your cart. We will also indicate Low Stock and Out-of-Stock for your convenience.
- If the item has not yet launched, the sizes will be grayed out and you will not be able to add the item to your cart. We will also indicate the estimate launch date of the item.
How to check availability of products in Physical Stores
Find Stock In Store
- You can use this feature check if the item online is available at a store near you or other UNIQLO stores.
- Select your desired color and size, and search the store name.
- You can use this feature check if the item online is available at a store near you or other UNIQLO stores.
- Select your desired color and size, and search the store name.
Frequently Asked Questions
How do I find the product/item code?
An item code or a product code is a 6-digit number used to identify our products. You may click this link to learn more about the Product Code.
Where can I find the size chart?
The size chart can be found on the item page. Please note that sizes differs for each item. Even if the displayed size is the same, the measurements itself may vary. Kindly refer to the item's size chart to get the correct size.
When will you restock?
If an item is out of stock online and in stores, unfortunately we do not have any information on when or if we will be restocking this item. If the item is still posted online, you may put the item in your wish list. You will be notified when the item is restocked online, if your push notifications are turned on. To learn how to turn on your push notifications, click here.
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Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
Live Chat Support is available from Monday to
Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
Monday to Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
Monday to Sunday (including public holidays),
9:00AM-6:00PM
*Dec 25, 2024 and Jan 1, 2025 operating hours:
12:00NN to 6:00PM
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons