Q. Can someone other than myself receive the delivery of my purchased items?
Yes. For home delivery, as long as the person appointed or authorized to receive the delivery package at your nominated address has a signed authorization letter and your actual valid ID, he or she may receive the delivery on your behalf.
For Click & Collect, you or your authorized representative would just need to present the Click & Collect order confirmation email or the Order History on your app when claiming your order from the store.
For Click & Collect, you or your authorized representative would just need to present the Click & Collect order confirmation email or the Order History on your app when claiming your order from the store.
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
Live Chat Support is available from Monday to
Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Customer Support will be available starting 12:00 pm to 6:00 pm on May 12, 2025.
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons