We’re very sorry to hear an item you have purchased from us may be faulty! You can visit any local UNIQLO Philippines store so that our friendly staff can physically assess your item for any manufacturing faults, including the removal of security tags. Please ensure to bring your receipt or another form of proof of transaction so that the team can verify your purchase.
Otherwise, if you have purchased your item online, please get in touch with our Customer Support Team via any channels available below. Kindly provide us a picture of the faulty item and a copy of the original receipt.