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COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 

Q. How can I proceed with Return & Exchange?

For purchases made online and in-store from November 21 to December 31, 2022, customers may return or exchange until January 31, 2023. 

Return & Exchange means you want to return the items to us and exchange or replace with another item (different color, size, etc.). If you wish to return and get a refund, you may refer to our Return & Refund Procedure and click here

 

Online Purchase 

  • Items purchased online can only be exchanged in our physical stores, provided that the items meet our Returns Policy.  

  • There is no online processing for exchange.  

  • You may visit any of our branches nationwide to exchange your item (subject to item availability).  

  • Please bring all the documents with you. 

 

Store Purchase 

  • Items purchased in our physical stores can be exchanged in any branch nationwide.  

  • Please bring your original receipt or gift receipt with you. Kindly refer to the complete Returns Policy for further guidance. 

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