If you would like to exchange the item you purchased at UNIQLO online store, you may visit any of the UNIQLO physical stores in the Philippines. Please be advised that the items you wish to exchange are subject to availability. You may proceed with item exchange provided that the item meets our Return/Exchange Policy.
Or if you would like to return the item for refund, you may refer to the packing list provided when your online item was delivered. You can refer to the link below for more information about our Return/Exchange Policy.https://faq-ph.uniqlo.com/articles/en_US/FAQ/Returns-Policy/