COOKIES USAGE

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COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

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Q. Shopping Bag Charge (Starting September 5, 2022)

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In line with our company's sustainability efforts, we aim to reduce paper bag consumption and support the preservation of our natural resources. We want to encourage the use of eco friendly and reusable bags while also reducing the consumption of single-use bags. We will start charging for paper bags on September 5, 2022 onwards. 



■FAQs
Q1. How much are we charging for the paper bag? 
We will charge PHP 2.00 per paper bag, regardless of the size from XXS to Large. 


Q2. Are the paper bags charged per transaction or per bag?
We will charge per bag. For example, if customer needs three (3) paper bags per transaction, customer needs to purchase three (3) paper bags for a total of PHP 6.00.


Q3. When is the start of paper bag charging?
We will start charging of paper bags on September 5, 2022 onwards.


Q4. Is the paper bag charge applicable to all stores?
Yes, all stores will practice this initiative.


Q5. If I order items thru Click & Collect, will I be given paper bag when I collect my items from the store?
No. Paper bag will not be given for free for Click & Collect. Customer can purchase it directly in the store.


Q6. Since I paid for the paper bag, can I return the paper bag and get a refund?
In principle, we do not refund used paper bags, but we will exchange/refund only with the following conditions:
Refund
① If a customer buys more than the necessary quantity, we will refund the unused paper bag.
Example - A customer purchased 2 bags and then realized only 1 bag is necessary for his/her purchase.
② In the process of exchanging or refund of the purchased products, it is refundable if the paper bag is not damaged and can be reused (based on the condition of the paper bag).
Exchange
① If the paper bag is damaged on the day of purchase and customer requests exchange of the paper bag, we provide a new paper bag without any additional charge.
② In case the size of the bag changes due to the additional purchase in the process of exchanging and refund the purchased products, we provide larger size one without any additional cost.



 

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