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By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

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Help

Help UNIQLO Help

 

Q. Store Complaint and Store Feedback

If you would like to provide feedback to the store, you may use the Store Service Survey on your UNIQLO app. 

To access this, kindly follow the steps below:
1. Open you UNIQLO app
2. Click on [MEMBERSHIP]
3. Click on [STORE SERVICE SURVEY]
User-added image

NOTE: We do not respond to submissions made through the Store Service Survey. If you would need assistance on your concern, please contact our Customer Support Team through the channels below. 


If you would like to raise a store complaint and you would need a response from us, please contact our Customer Support Team through phone, email or chat. Please provide details of the incident so we can have a better understanding of the situation. 

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