Q. There is a missing item from my order
We are sorry to hear that. We request you to kindly double check your order in the packing list provided and the items listed in your UNIQLO Account Order History.
To check your Order History, please follow the steps below:
1. Open your UNIQLO app
2. Click on [MEMBERSHIP]
3. Select [ORDER HISTORY]
If the packing list and your Order History do not match, kindly contact our Customer Support Team.
Please provide us with the following:
1. Did you receive the package in good condition?
2. Are all the documents complete (original receipt, packing list & return form)?
3. Kindly provide a picture of the package and the items received
To check your Order History, please follow the steps below:
1. Open your UNIQLO app
2. Click on [MEMBERSHIP]
3. Select [ORDER HISTORY]
If the packing list and your Order History do not match, kindly contact our Customer Support Team.
Please provide us with the following:
1. Did you receive the package in good condition?
2. Are all the documents complete (original receipt, packing list & return form)?
3. Kindly provide a picture of the package and the items received
Suggestion Box
Feedback Submitted
We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons