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If you would still need a manual sales invoice, kindly wait for your Online Order to arrive as you will be needing information from the receipt to request a manual sales invoice.

Please follow the steps below:

1. Prepare your official receipt from the package of your Online Purchase
2. Click on the link or scan the QR code below:

QR code:

Link: Manual Sales Invoice Request Form

3. Fill-up the necessary details on the form and submit.
4. Wait for the automated email notification that confirms that your requested Sales Invoice has now arrived in the store.
5. Proceed to your preferred branch and go to the cashier area.
6. Pick-up the requested Sales Invoice and surrender the Official Receipt you have received in your shipment to the store.

You will receive an automated email update once your requested invoice has been delivered to your preferred store.
 

Important Notes:

■ Sales Invoice requests can be processed within 7 to 15 business days upon submitting your request. 
■ We can only accommodate Sales Invoice requests for recent orders once received. Requests cannot be accepted for orders placed weeks or months before.
■ You may further confirm the arrival of your requested Sales Invoice by directly calling the store. Store Landline Numbers can be found in Store Locator.
■ The manual sales invoice can only be transmitted to your preferred store and will not be included in the package of your online purchase. 
■ Kindly bring your original receipt with you and surrender this to the store to claim the sales invoice.
■ If original receipt is lost, kindly bring a notarized affidavit of loss to the store upon claiming. The said document will also be claimed by the store.