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PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

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Q. Refund for COD payments

For orders paid via COD or cash-on- delivery, we can process the refund to your bank account, e-wallet account or through cash remittance center pick up.  

To start this process, you may click on the Product Returns Portal link below: 
https://www.uniqlo.com/ph/en/returnportal 

Kindly note that there are different steps for refund to a BDO account and to non-BDO, e-wallet and cash remittance center pick up. 

Enter your valid order number and email address. 

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For refund to a BDO account, proceed as normal. For refund to other banks, e-wallet or cash remittance center pick up, click on the link to “DON’T HAVE A BDO ACCOUNT?” 


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IMPORTANT: 

Time frame for processing the refund is up to 15 business days and will still depend on your issuing bank. To avoid delays in processing your refund request, please make sure to provide complete and accurate information. Kindly double check all details before submitting the form. 
 

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