For orders paid via COD or cash-on- delivery, we can process the refund to your bank account, e-wallet account or through cash remittance center pick up.
To start this process, you may click on the Product Returns Portal link below:
Kindly note that there are different steps for refund to a BDO account and to non-BDO, e-wallet and cash remittance center pick up.
Enter your valid order number and email address.
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