COOKIES USAGE

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PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 
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  2. Online Orders & Shipping
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  3. Return / Exchange
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Q. How can I proceed with Return & Exchange?


Return & Exchange means you want to return the items to us and exchange or replace with another item (different color, size, etc.). If you wish to return and get a refund, you may refer to our Return & Refund Procedure and click here. 

Online Purchase
Items purchased online can only be exchanged in our physical stores, provided that the items meet our Return Policy. You may visit any of our branches nationwide to exchange your item (subject to item availability). There is no online processing for exchange. 

Store Purchase
For items purchased in our physical stores, you may visit any of our stores to process the exchange. Kindly refer to the complete Returns Policy for further guidance.

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