COOKIES USAGE

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PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 
  1. Help
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  2. Online Orders & Shipping
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  3. Return / Exchange
    4. ＞ /

Q. How can I process Exchange?

Exchange means you want to return the item to us and exchange with a different color, size or change to another item.

Kindly click on which type of purchase below for the complete step by step instruction. 
 

Online Purchase 

- Items purchased online can only be exchanged in any of our physical stores nationwide, provided that it meets our Returns Policy. Kindly bring your original receipt with you. There is no online processing for exchange. 

- Please note that item or stock availability (including special sizes) may vary per store. 

- You may exchange to a different size or color or you may change to a completely different item (same price or higher price). If higher priced item, you may just add for the difference. 
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Store Purchase 

- You may exchange your item at any UNIQLO branch nationwide, provided that the item meets our Returns Policy. Kindly bring your original receipt or gift receipt with you. 

- Please note that item or stock availability (including special sizes) may vary per store. 

- You may exchange to a different size or color or you may change to a completely different item (same price or higher price). If higher priced item, you may just add for the difference. 
User-added image
 
If you wish to return and get a refund, you may refer to our Return & Refund Procedure here. 

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