1. UNIQLO
  2. UNIQLO Philippines Customer Service
  3. Delivery
  4. Shipping

Q. How long does delivery usually take?

HOME DELIVERY
NEXT DAY HOME DELIVERY FOR NCR
UNIQLO now offers Next Day Home Delivery for Metro Manila areas only. Order before 12pm and get your package the next working day (not applicable for orders placed on holidays & weekends and orders with alteration).

Standard estimated delivery time frame for other regions (in working days):
Luzon: 2 - 8 days
Visayas: 5 - 10 days
Mindanao: 7 - 12 days


How to track Home Delivery Orders
1. Open UNIQLO App.
2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
3. Look for the "Detailed Status" and copy the tracking number indicated.
4. Go to Ninjavan Tracking Site and paste the tracking number, then click "Track Parcel".


CLICK & COLLECT

SAME DAY CLICK & COLLECT FOR BLUE BAY WALK AND ALABANG WESTGATE STORES ONLY
UNIQLO now offers Same Day Click & Collect for Blue Bay Walk and Alabang Westgate branches only. Order before 12PM and get your package starting 7PM onwards (not applicable for orders placed on holidays & Sundays and orders with alteration).

We can only provide estimates, but more detailed information may be viewed on your order status once the items have been shipped. We will allocate additional days for cases of unforeseen events such as natural calamities.


Standard estimated delivery time frame (in working days):
NCR & Luzon: 3 - 5 days
Visayas: 5 - 9 days
Mindanao: 5 - 10 days


How to track Click & Collect Orders
1. Open UNIQLO App.
2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
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3. Look for the "Detailed Status" for the actual progress of the order.
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