How can we help?

For online orders, we have 2 delivery methods available:

Home Delivery - Delivery to customer's nominated home address.
Click & Collect - Delivery to any of your chosen UNIQLO Philippines store.

Home Delivery
► For home delivery, kindly check Ninja Van's website for the complete delivery location coverage here.
► Next Day Home Delivery is available for Metro Manila areas only. 
► Order before 12pm and get your package the next working day (not applicable for orders placed on holidays & weekends, orders with online alteration request and items that are still in transit).

Delivery Advisory: WExpress is our alternative delivery partner that will cater selected areas as of the moment.

Standard estimated delivery time frame for Home Delivery (in working days):
■ Luzon: 2 - 8 working days
■ Visayas: 4 - 10 working days
■ Mindanao: 5 - 12 working days

Click & Collect Delivery
► Online Orders will be delivered in your chosen UNIQLO Philippines physical store.
► Handled by our internal logistics partner and it will follow standard delivery timeframe for Click & Collect orders per area.
► You will be notified via Automated Email once your order has arrived in your chosen store.
► UNIQLO now offers Same Day Click & Collect! Order before 12PM and get your package starting 7PM onwards (not applicable for orders placed on holidays & weekends, orders with alteration and items that are still in transit)

Standard estimated delivery time frame for Click & Collect (in working days):
■ NCR & Luzon: 3 - 5 working days
■ Visayas: 7 - 10 working days
■ Mindanao: 9 - 10 working days

Additional information on Delivery Timeframe for Same Day Click & Collect and Next Day Home Delivery can be found here: What is your delivery timeframe and how to check delivery status?