[RETURN PROCESS ADVISORY] Change in Online Order Return Location
RETURN PROCESS ADVISORY
Please be advised that effective August 4, UNIQLO Returns warehouse will no longer accept returned order shipments.
To ensure smooth processing of your return, please send your return package to UNIQLO Logistics Facility on or after August 4.
We kindly ask customers to verify the return address provided in their return instructions before shipping their items. You may also feel free to check our Return Process guide here from FAQ page.
Thank you for your understanding and cooperation as we make this transition to better serve you.
Important Note: Return shipments sent to UNIQLO Returns address on or after August 4 may experience processing delays or may be returned to the sender.
Warehouse Address
Orders Affected: All online orders [except Pay in Store orders]
Effective Date: August 4, 2026
Please ship to:
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
Live Chat Support is available from Monday to
Sunday (including public holidays),
9:00AM-6:00PM
Sunday (including public holidays),
9:00AM-6:00PM
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Monday to Sunday (including public holidays),
9:00AM-6:00PM
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
UNIQLO PH Customer Center is available from
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Monday to Sunday (including public holidays),
9:00AM-6:00PM
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons