How can we help?

Same Day Click & Collect

Click & Collect is a delivery method wherein your order will be delivered to your nominated store instead of your home address. It has no delivery fee and the store can safe keep your order for pick-up for 14 days upon its delivery. Keep in mind that selecting Click & Collect as your delivery method does not mean that your order will be available immediately at the store as this will be processed directly from our warehouse to be delivered at your chosen store.

UNIQLO Philippines is also offering Same Day Click & Collect delivery in select stores! 

Click & Collect orders placed before 12PM are automatically tagged for Same Day delivery.

You will be getting your package starting 7PM onwards (not applicable for orders placed on holidays & weekends, orders with online alteration request and items that are still in transit).
 

• How To Place Same Day Click & Collect Order

  1. Log in your UNIQLO PH account in your UNIQLO PH Application or via Webstore
  2. Add your desired items in your cart
  3. Choose Click & Collect as your delivery method
  4. Select a store that offers Same Day Click & Collect
  5. Secure and pay your Click & Collect order before 12 PM
   

  ► If you will be availing the Online Alteration Service, Gift Service or you added an item in your cart that currently in transit to our warehouse, Same Day Click & Collect delivery will not be applied on your order.
  
  ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:
  
  
   

  • Same Day Click & Collect Stores List

    Successfully place your order before 12 PM and choose any of these stores as your pick-up location:
    
    ■ UNIQLO Manila Global Flagship Store
    ■ UNIQLO SM Mall of Asia
    ■ UNIQLO SM Megamall
    ■ UNIQLO C3 Annex
    ■ UNIQLO Westgate Alabang
    ■ UNIQLO Blue Bay Walk
    ■ UNIQLO Eastwood 
    ■ UNIQLO Marquinton
    ■ UNIQLO Robinsons Magnolia
    ■ UNIQLO Powerplant Mall
    ■ UNIQLO SM San Lazaro
    ■ UNIQLO SM Aura
    ■ UNIQLO U.P. Town Center
    ■ UNIQLO SM North EDSA
    ■ UNIQLO Estancia
    ■ UNIQLO SM City Sucat
    ■ UNIQLO SM Manila
     

    • Important Reminders

      1. Click & Collect orders with Online Alteration, Gift Service and with items that are still in transit are not eligible for Same Day Click & Collect. 
      
      ▼ Advisory on item that is still in transit can be seen on the listing. Photo reference below:
      
      
      
      2. For Pay in Store transactions only: Please secure the payment of your order before 12 pm for your order to be confirmed by our warehouse team for Same Day Click & Collect.
      3. You have 14 days to collect the parcel in your preferred UNIQLO store once it has arrived. You may directly call the store if you have any inquiries or requests on this. Kindly use Store Locator to know their landline numbers.
      4. Delivery time in stores may vary depending on the traffic situation in area. We will also allocate additional delivery days for cases of unforeseen events such as natural calamities and high number of orders.

    • How To Track Your Same Day Click & Collect

      
      
      How to track Click & Collect Orders:
      1. Open UNIQLO App.
      2. Click "MEMBERSHIP" tab and go to "ORDER HISTORY".
      
      3. Look for the "Detailed Status" for the actual progress of the order.
      【Arrival Waiting】= Preparing the parcel and pending for delivery.
      【Ready for pickup】= Parcel is ready for collection in store.
      【Receipt Completed】= Parcel collected successfully in store.
      
      Alternatively, you will be receiving automated emails from us once your order has been shipped out from our warehouse and once your order has arrived in your chosen store.

      ► You may also directly call your preferred store to check if they have already received your Click & Collect order. You may view their contact number via Store Locator.