1. UNIQLO
  2. UNIQLO Philippines Customer Service
  3. Store
  4. Store Services

Q. Store Complaint and Store Feedback

If you would like to provide feedback to the store, you may use the Store Service Survey on your UNIQLO app. 

To access this, kindly follow the steps below:

 

  • How To Access Store Service Survey


    1. Open you UNIQLO app
    2. Click on [MEMBERSHIP]

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    3. Click on [STORE SERVICE SURVEY]
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  • How To Fill-up Store Service Survey Form


    1. Kindly indicate the required information:
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    2. Carefully select your rating:
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    3. If you need to share your complete experience with the store, kindly fill in the text boxes below. Please feel free to share all of the details of your visit. In addition, we would love to hear your suggestion on how we can further improve our services:
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    5. Once done, please select [Preview] and finalize your survey.


SPECIAL NOTE: We do not respond to submissions made through the Store Service Survey. If you would need assistance on your concern, please contact our Customer Support Team through the channels below this page. Please provide details of the incident so we can have a better understanding of the situation. 

 

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Your feedback will escalated to our internal teams for review and will be used to help us improve our products and services. We are unable to reply directly to any feedback placed here.

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Rest assured, we will use this information to improve our products and services.