Q. What should I bring to proceed with refund/exchange of Uniqlo items?
Online purchases
For both refund and exchange, you need the original receipt, packing list and return form. All the documents can be found inside your package.
Store purchases
For exchange, you would need the original receipt or the gift receipt. To learn more about our exchange process, click here.
For refund, you would need the original receipt. To learn more about our refund process, click here.
For both refund and exchange, you need the original receipt, packing list and return form. All the documents can be found inside your package.
Store purchases
For exchange, you would need the original receipt or the gift receipt. To learn more about our exchange process, click here.
For refund, you would need the original receipt. To learn more about our refund process, click here.
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Contact UNIQLO Philippines
CHAT SUPPORT
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons