How do I check my order status?

Q. How do I check my order status?

You can check your Order Status through the UNIQLO app or website.

UNIQLO App

1. Click on the [MEMBERSHIP] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

UNIQLO Website

1. Click on the [Account] icon.

2. Select [ORDER HISTORY]

3. Click on [DETAILS] to view the Order Summary

Frequently Asked Questions

How do I check the product/item code?

An item code or a product code is a 6-digit number used to identify our products.
Shown on the images below are product tags, UNIQLO App, and website. The 6-digit product codes are displayed on the blue frames. How to check from the product tags.

How can I track my Click & Collect order?

You will receive an email when your order is shipped out and another email when your order is available for pick-up at your chosen store. It will take a few days for it to arrive at the store.
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Live Chat Support is available from Monday to Sunday, 9:00AM-6:00PM.

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Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.

By Phone

Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm

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(02) 8299 3859,
1 800 1 322 0194

Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm

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How can we help?

Q. How do I check my order status?

UNIQLO App

UNIQLO Website

Frequently Asked Questions

How do I check the product/item code?

How can I track my Click & Collect order?

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