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By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

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Q. How can I return an item purchased from the online store?

We are sorry to hear that you would like to return the item/s you purchased online. If you wish to return and get a refund of the amount you paid, you will need to return the item/s directly to our warehouse facility. Kindly refer to the packing list for further instructions. You may select any courier to ship back the item/s to us. Ship back fee is not included in the amount you paid, therefore, you will have shoulder the cost. Cost may vary depending on your location.

Alternatively, you have an option to exchange the item in any Uniqlo Philippines store. If the item you received from us is defective or faulty, please contact our Customer Support Team immediately using our Contact Us page so we can assist you right away.

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