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PRIVACY POLICY.


COOKIES USAGE

By accessing uniqlo.com and navigating without modifying your parameters, you accept the use of cookies or similar technologies. This is in order for us to provide you with the best services and offers adapted to your interests. But most importantly, a more secure experience on our website. For more information, please check our Privacy Policy.

PRIVACY POLICY.

Help

Help UNIQLO Help

 

Q. How can I modify or cancel my online order?

We cannot modify your order once this has been placed, including changing the color/size and adding/removing items.

If the cancel button is still clickable in the Order History page, you may opt to cancel the order and place a new one. We cannot guarantee that the item/s you have selected will still be available when you reorder.

To cancel your order, kindly follow the steps below:

1. On the app, click on the [MEMBERSHP] icon. On the website, click on the [Account] icon.
App                                                                                                 
               
Website
 

2. Select [ORDER HISTORY].


3. The [CANCEL] button will appear if your order is eligible for cancellation.
User-added image

If the Cancel button is no longer available, you have an option to return/exchange the item/s, provided that it meets our Returns Policy. Or you may contact our Customer Support Team through the channels below for further assistance.

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