Please be advised that the official receipt (tape receipt) that we provide with all online orders is a BIR document.
If you would still need a manual sales invoice, we would have to request this with our accounting team and would require some time to process. The manual sales invoice can only be transmitted to your preferred store and will not be included in your package.
Kindly provide our Customer Support Team with the following information:
1. Company Name
2. Company Address
3. Business Style
4. Company's TIN
5. Transaction Date
6. Mode of Payment
7. Items Bought with SKU and Price (Kindly send us a picture of your receipt)
8. Preferred store to pick-up the invoice
Our team will email you once the document is available at your chosen store. Kindly bring your original receipt with you and surrender this to the store to claim the sales invoice.
You can reach us through the available channels below.