Return & Exchange means you want to return the items to us and exchange or replace with another item (different color, size, etc.). If you wish to return and get a refund, you may refer to our Return & Refund Procedure and click here.
Online Purchase
Items purchased online can only be exchanged in our physical stores, provided that the items meet our Returns Policy.
There is no online processing for exchange.
You may visit any of our branches nationwide to exchange your item (subject to item availability).
Please bring all the documents with you.
Store Purchase
Items purchased in our physical stores can be exchanged in any branch nationwide.
Please bring your original receipt or gift receipt with you. Kindly refer to the complete Returns Policy for further guidance.
Online Orders & Shipping
Membership / Account
Stores
Products & Availability
