Q. Can I change the delivery destination?
No, you cannot change the delivery destination or the delivery method once the order has been placed.
However, you may cancel your order within the allowable time frame, and re-order with the updated delivery destination.
To cancel your order, kindly follow these steps:
1. Click on [MEMBERSHIP]
2. Click on [ORDER HISTORY]
3. The Cancel button will appear if your order is eligible for cancellation.
Once order cancellation has been confirmed, we will send you an email to confirm the cancellation and process your payment refund.
If you can no longer cancel the order, you can reach out to our Customer Support Team through the channels below.
However, you may cancel your order within the allowable time frame, and re-order with the updated delivery destination.
To cancel your order, kindly follow these steps:
1. Click on [MEMBERSHIP]
2. Click on [ORDER HISTORY]
3. The Cancel button will appear if your order is eligible for cancellation.
Once order cancellation has been confirmed, we will send you an email to confirm the cancellation and process your payment refund.
If you can no longer cancel the order, you can reach out to our Customer Support Team through the channels below.
Suggestion Box
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We value your opinion and we aim to make our customers happy.
Rest assured, we will use this information to improve our products and services.
Contact UNIQLO Philippines
CHAT SUPPORT
By Mail
Feel free to send your inquiry and one of our associates will respond within 24 hours. For urgent concerns, you may use Chat Support or call our Hotline.
By Phone
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
By Phone
(02) 8299 3859,
1 800 1 322 0194
1 800 1 322 0194
Uniqlo PH Customer Center is available from Monday to Sunday, 9am - 6pm
Suggestion Box
Let us know your suggestions and feedback! We wish to improve our products and services based on your comments.
Related services
Online Shopping Guide
Use UNIQLO PH app and UNIQLO PH Webstore to make shopping more convenient
App Benefits
Download the app to receive a PHP 300 Coupon on a purchase of PHP 3000 or more.
• Php 300 coupon is for first time downloaders and registered accounts only.
• App Notication should be turned on to receive coupons